About this toolkit

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This toolkit has been developed to help officers, councillors, residents and other agencies become more confident in how to engage residents. Waltham Forest Council has ambitious plans for growth, and wants these to benefit all of the borough’s residents.

We want to:
  • improve the way we engage residents in planning and delivering new developments
  • build an understanding of the range of different engagement methods that can be used
  • understand what works in different parts of the borough and for different types of project.


The toolkit uses the experience of testing different engagement methods in four pilot areas: Blackhorse Lane, Highams Park, Lea Bridge Road and Priory Court Estate in spring 2016.

It also includes other examples of engagement in the borough, and links to a range of engagement materials produced by other organisations.

For more information contact consultation@walthamforest.gov.uk


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